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The County Court values the feedback it receives through the complaints process as it provides the Court with information to improve the quality of its services.

Complaints may be made in respect of:

  • the conduct of administrative, support and registry staff
  • processes and procedures
  • court facilities.

All complaints made in writing should identify the date, time, place and subject of the complaint. Complaints involving a person should include the name of the person, where possible.

Complaints may be sent to:

Court Information Officer
County Court of Victoria
250 William Street
Melbourne VIC 3000
Email: feedback@countycourt.vic.gov.au