The County Court conducted its Court User Survey earlier this month.
This survey, held on 6 August, attracted the largest number of participants so far at the County Court and the results showed a high rate of satisfaction among court users.
This most recent user survey was the fifth in the County Court’s history and was facilitated by student volunteers from some of Victoria’s best law schools.
The County Court runs its user surveys twice a year to help improve how users experience the Court and how the Court can improve its performance overall.
User surveys are a best practice tool within the International Framework for Court Excellence.
Survey highlights include:
The County Court is grateful to everyone who participated in the user survey and who was involved in making it a success once again.