We are committed to ongoing improvement to better serve the Victorian community.
For more than 160 years the Court has kept pace with a changing world and, if we are to continue to do so, we must adapt to meet the challenges and embrace the opportunities that lie ahead.
There are many factors likely to impact on our operations – these include increased community interest, media attention, digital technology, population growth, case complexity and funding constraints.
In 2017, we created a roadmap, Court Directions 2017-22, to ensure we continue to meet community needs and expectations. It identified seven important objectives to help us maintain fairness, transparency, accessibility, impartiality and independence – and achieve continuous improvement.