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Should you wish to make a complaint regarding court personnel please refer to the below ‘
Complaint Procedures’.
Complaint Procedures
Judicial Complaints Process
Judges are not subject to direct discipline by other persons, apart from extreme cases where they may be removed by the Governor on an address from both Houses of Parliament for serious misconduct or unfitness.
This degree of immunity from direct discipline except in extreme cases is necessary to maintain the independence of the Judiciary so that they can, and can be seen to, administer justice impartially.
At the same time they are made accountable generally through the public nature of their work, the requirement that they give adequate reasons for their decisions and the right given to litigants to challenge decisions on appeal.
There may be occasions, however, where a person is concerned not with the decision made but with the conduct of a Judge.
Such concerns can be raised in writing with the Chief Judge.
The Chief Judge will determine how the concerns raised should be addressed consistently with the need to preserve the independence of the Judge and will, where appropriate, communicate with the person who has lodged the complaint.
In considering the conduct of Judges it should be borne in mind that they are expected to manage proceedings efficiently and effectively. At times they have to be brief and assertive.
If you consider that you have been dealt with too briefly or firmly, this may be the reason.
"
Guide to Judicial Conduct" published by the Australian Institute of Judicial Administration Incorporated is published on its web site -
www.aija.org.au.
Associates And Tipstaves
Concerns about the conduct of an Associate or Tipstaff should be addressed in writing to the Judge or Master employing them.
The Judge or Master will consider how the concerns should be addressed and will communicate with the person lodging the complaint.
The Judge or Master in his or her discretion may refer the matter to the Chief Judge.
Administrative Staff
Concerns about other staff should be raised in writing with the Chief Executive Officer.
The Chief Executive Officer may, in his or her discretion, refer the matter to the Chief Judge.
Registry Staff
Concerns with
- Melbourne Registry Staff should be raised in writing with the Client Services Manager.
- Regional Registry Staff should be raised in writing with the Senior Registrar of the Court involved.
The Customer Services Manager or Senior Registrar may, in his or her discretion, refer the matter to the Principal Registrar.
Please note that it is part of the Charter of the County Court Registry to treat all complaints seriously and that a Complaint Form is available at the Registry counter to assist with this process.
Chief Judge
30 April 2003
County Court250 William Street, Melbourne VICTORIA 3000 (DX 290078 Melbourne)
Phone No: +61 3 8636 6510